MBA in Marketing

Postgraduate Studies (Distance Learning) • 10 Months (Full-Time) • 20 Months (Part-Time)

ABOUT THE COURSE

Context

In a globalized economy and an environment characterized by volatility, turbulence, unpredictability, and intense rivalry, there are essential factors for the sustainable and lasting economic growth of organizations, such as science & technology, design, innovation, and marketing.

In this competitive context, adopting a market orientation and a marketing strategy are essential conditions for the survival and competitiveness of organizations. Marketing promotes the connection between the consumer and technology and is a critical tool for competitiveness, allowing the product to be tailored to the needs and desires of the consumer, promoting their satisfaction and loyalty, and contributing to the building of the organization's corporate identity and image.

The MBA in Marketing is structured in 10 modules, which will allow students to develop conceptual, technical, and relational skills to respond actively and creatively to the challenges affecting the practice of marketing in organizations.

Thus, the course aims to train marketing professionals, focusing on teaching essential techniques for identifying customer needs, anticipating their behavior, while contributing to customer satisfaction and, consequently, company profitability.

By the end of the MBA program, the student should be able to:

  • Apply the conceptual, technical, and interpersonal skills acquired to face the current marketing challenges in national and international companies, as well as develop and implement marketing strategies with the goal of ensuring business sustainability.
  • Working in organizations of different sizes and sectors, as well as in different areas (marketing management, product management, brand management, market management, communication, etc.), guarantees numerous and diverse job opportunities in this sector worldwide.

Recommended for students with backgrounds in various scientific fields, including engineering, health, communication, management, economics, and education, who aspire to advance their careers without needing prior experience in management or marketing roles, as well as for those seeking a new professional career opportunity.

Curriculum Plan

Course Unit ECTS
Sustainable Development
  • Introduction to the concepts of Sustainability and Sustainable Development
  • The 2030 Agenda and the Sustainable Development Goals
  • The contribution of organizations to Sustainable Development
  • Sustainability Management in an Organizational Context
  • Stakeholder engagement
  • Tools for Sustainability Management
  • Case Studies
6
Conflict Management, Negotiation and Mediation
  • The concept of conflict in the organizational context
  • Constructive conflict management, its philosophy and implementation in organizations.
  • The nature and characteristics of negotiation
  • Strategic models for effective negotiation
  • Cognitive and emotional processes in negotiation and mediation
  • Basic concepts of mediation
  • Identifying and explaining the phases, structure, and models of mediation, preparing students for their implementation in organizations.
6
Product and Brand Management
  • Integrating product and brand management into the marketing strategy.
  • The nature and functions of the brand: Brand identity and image.
  • Product and brand portfolio management
  • Brand Equity and Brand Equity Valuation Models
  • Building a Brand Identity System
  • Strategies and policies for brand evolution
  • Brand communication
6
Strategic Management
  • The VUCA world, digital transformation, and the new rules of competition.
  • Definition and implementation of the strategy, highlighting ambidexterity as a response to current demands.
  • The most commonly used management models in organizations
  • The design and execution of strategy in ambidextrous organizations.
  • People and culture as pillars of ambidexterity.
  • The Jobs to be Done theory, the cycle and the process, applied to the design and testing of value propositions.
  • Design and testing of business models and management of the innovation portfolio, preparing students to align strategy, execution, and organizational future.
6
Market Trends
  • Trend analysis: the PEST-E model
  • Market orientation
  • Scenario-based management
  • Consumer trends
  • Technology trends
  • Sustainability trends
  • Marketing trends
6
Digital Marketing
  • New technologies and their impact on marketing.
  • Blended marketing, offline/online duality
  • Digital marketing and Artificial Intelligence (AI)
  • Digital Marketing Plan
  • Digital channels and tools of Digital Marketing
  • Website and online store
  • Digital optimization and metrics
6
International Marketing
  • Concepts and definitions of international marketing and globalization.
  • The marketing environment – Global markets and economic blocs
  • Design and management of integrated international marketing channels.
  • Strategies for entering international markets
  • The global marketing mix
  • International marketing planning and sustainability (green marketing)
  • Digital marketing and brand equity management
6
Relationship Marketing
  • Fundamentals of Relationship Marketing
  • Customer-Centric Product Management
  • Omnichannel and Channel Integration
  • In-Store Experience
  • Digital Relationship and Online Store
  • Content Marketing and Social Media
  • Mobile, Apps and Telemarketing
6
Market Research and Competitive Intelligence
  • Concepts and definitions of market research
  • Qualitative research
  • Quantitative research – part I: research structure and statistical fundamentals
  • Quantitative research – part II: research instruments, application, tabulation, analysis and interpretation of results
  • Competitive intelligence and theoretical foundations
  • Competitive intelligence management tools
6
Quality, Satisfaction and Customer Loyalty
  • Quality in services: characteristics, definitions, factors and dimensions
  • Management and quality assessment models in services
  • Customer satisfaction: definitions, components, benefits, and models
  • Evaluating customer satisfaction: methodology and attributes
  • Customer loyalty: types, indicators, evaluation methods and implications
  • Managing customer complaints and retention.
  • CRM: managing customer relationships
6

During the 8 weeks of each subject, students have the support of a subject matter expert who will answer questions, interact with students, and teach new content.

The main characteristic is flexibility; therefore, the study/interaction method is asynchronous, meaning the student manages their own time and study location, not being required to be available at a specific time. The 20 weekly hours are an average dedication for a student; no one is obligated to complete them (they will not be counted) and can be distributed as the student wishes. Ex.: 5 hours/day Monday to Friday. 10 hours/day Saturday and Sunday.

You can choose the course frequency in:

  • Full-time (total duration of 10 months), attending two subjects at a time;
  • or Part-time (total duration of 20 months), attending one subject at a time.


Every intake, New subjects begin approximately every two months.

The course content consists of videos, presentations, PDFs, readings from digital libraries, and other types of educational resources.

The LMS (platform) used at UFP is Canvas, one of the most modern LMS on the market.

All modules/subjects have assessments.

Assessments are continuous, meaning they occur throughout the course and not just at the end. They consist of multiple-choice questionnaires, discussion forums, group projects, and scientific papers.

There is no need to write a dissertation or thesis at the end.

Application requirements

Costs

Full-time: €700.00 x 5 intakes.
Part-time: €350.00 x 10 intakes.
(Total cost of the course: €3500.00)

  • Diploma or certificate of academic qualifications: higher education graduation certificate or secondary education completion certificate (for those who are not graduates and need to use professional experience for application purposes);
  • Certified copy of the Professional Association Card, if applicable;
  • Curriculum Vitae (Europass Model);
  • Supporting documents for the activities listed in the CV;
  • Copy of civil and tax identification document (for issuing receipts).
  • Since the course is 100% online, a residence permit is not mandatory, as there is no need to live in Portugal;
  • Documents in English, French, and Spanish do not require official translation; documents in other languages do require official translation.;
  • For candidates whose native language is not Portuguese, a document attesting to language proficiency with a minimum grade of B2 is required.

Contact

FERNANDO PESSOA ACADEMY
9th of April Square, 349
4249-004 Porto
T. +351 22 507 1300
academia@fundacaofernandopessoa.pt

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